Governance and Quality Assurance 

County Roscommon Disability Support Group CLG (RSG) is a not-for-profit organisation and a registered charity, which means that our primary focus is not on profitability, but on meeting the needs of our clients i.e., our service users and learners, and in doing so benefits our service users and learners. The organisation complies with all statutory and regulatory requirements, whilst holding charitable status holds tax exemption status for donations.

 

RSG operates to high standards of governance with a focus on continuous development and improvement.  RSG is currently progressing the alternative quality assurance framework Improving Quality (IQ) Standard as an alternative to the previous Trusted Charity (previously PQASSO) quality award of excellence. IQ has been developed specifically for the not-for-profit sector and built around four pillars of; accountable, welcoming, effective and sustainable, elements that cover all aspects of management and service delivery. 

 

RSG holds charitable status and we are fully compliant with the Charities Regulator Charities Governance Code standard completing the relevant Compliance Record annually since 2019. RSG is also fully compliant with the Guidelines for Charitable Organisations on Fundraising from the Public as published by the Charities Regulator.

 

There are clear lines of accountability with the day-to-day business of the company being managed by the CEO, Senior Management Team and employees. The Board of Management has oversight over operations and are committed to attaining the highest standards of corporate governance with transparency and accountability and see corporate responsibility as distinct yet interconnected with commitments to all stakeholders, our service users, learners, employees, funders, and the wider community. 

 

RSG believes that all our service users, learners and employees are fundamental to the success of the organisation and value their opinions. Similarly, continuing to develop and maintain close relationship with our primary funder the Health Service Executive (HSE) as a preferred home care partner is fundamental to success. 

 

RSG welcome feedback from our service users, learners and employees; feedback on what we are doing well and not so well will assist RSG in our continuous drive to deliver an effective and efficient service.

 

You can provide Feedback to RSG by emailing info@rsg.ie, using our online form or calling us on 090 665852.